Custom recruiting methods to fill your positions the right way

CCSS takes into account your company’s needs and culture with our custom recruiting methods. Combined with our transparent pricing, we’ll find both employees and employers the best possible fit.

Instead of drawing from a database of names and resumes, we only recruit based on your company’s needs — and keep the costs down while doing so. If you work with us, then you’ll get to experience firsthand the cost-effective, and high-quality hires that we’re known for. Not only do we scout out future employees that have the necessary skills, we also make sure that they blend harmoniously within the culture of your company.

Our Specialties

We specialize in entry-level to senior management placement across multiple consumer and business services verticals, with a narrower focus for c-suite placement inside target industries.

Contact Center/BPO

CCSS stands for Contact Center Staffing Solutions, as that was how we began.  With more than 25 years of experience and our unique hiring methods, we’ve broadened our clientele by demand.  At our core, we hold customer facing roles in high regard. You can rely on us to find quality placement from entry-level to c-suite to meet your entire contact center business needs.

 

Areas of Service

Inbound & Outbound Agent / Sup / Manager / Director – CEO / WFM / Dialer/ QA / Education / Trainer/ Admin / Social / Chat / OMNI/ Telephony/ IVR

 

Consumer Services

Our team has decades of combined experience across a variety of consumer services verticals.  Whether you’re providing a direct service or a product-as-a-service, you will work with industry professionals to customize your talent search plan.  

 

Areas of Service

Retail Banking / Mortgage / Loan Services / Accounting / Retail / Hospitality / Cable / Home Security / Home Automation / Travel & Leisure / Transportation/ Leasing/ E-commerce / Insurance

Business Services

Whether you need admins, project managers, IT support, or brand ambassadors, you’ll be supported by industry recruiters who are experts in their fields.

 

Areas of Service

BPO / Energy & Environmental / Industrial/ Temporary Power / Professional Services/ Marketing / Advertising / Information Technology / Telecommunications / Waste Management/ Utilities / Real Estate / Manufacturing / Engineering / Distribution / Warehouse / Fulfillment

What to Expect

Whether you are filling one position, multiple positions, or building out a plan to scale with growth, CCSS will partner you with a Client Services team member to understand your workforce needs and timelines.

Client Services will create a plan that will present you with solutions we believe will best accommodate your target goals. This plan will include pricing and service options. Service options may include remote recruiting efforts, an onsite recruiter(s) to work directly with your hiring manager(s), an admin to support HR and hiring managers with scheduling appointments, applications, paperwork, background checks, credit checks, drug test arrangements, and tracking.  Ask us about our custom recruiting methods.

Upon agreement, CCSS will work closely with hiring managers to develop appropriate job descriptions to attract top talent. Client Services will ensure the process is quick and seamless, so you can focus on what you do best, while we focus on what we do best!

Our Pricing

We are proud to offer customized  services at a competitive price. CCSS is able to stand out from its competition because our on-demand recruiting model keeps overhead down, which translates into cost savings for you. Our à la carte custom services may vary depending on market demands, while our standard recruiting pricing structure remains best-in-industry.

In addition, we guarantee our candidates for 90 days or 100% replacement, up to one-time per hire.

(These fees reflect the standard placement fees and do not include the costs for any custom and/or a la carte services)

Contact Center Staffing Solutions Custom Recruiting Methods

15%

PLACEMENT FEE FOR A SALARY OF
< $49,999.99

18%

PLACEMENT FEE FOR A SALARY OF
> $50,000 < $79,999.99

20%

PLACEMENT FEE FOR A SALARY OF
> $80,000 < $99,999.99

25%

PLACEMENT FEE FOR A SALARY OF
> $100,000 +

Contact Us

Call us at (443) 207-6081 or send us a message.

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